an Aveda Concept Salon
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MISSION STATEMENT
Our Mission at The Wild Strawberry Salon is to care for our clients, from the services we offer to the ways in which we give back to the community and the world around us. At The Wild Strawberry Salon we are committed to creating a comfortable, educational and positive environment to encourage those who visit and work here to achieve inner and outer beauty, balance and well being.

THANK YOU
Here at The Wild Strawberry Salon we are committed to providing you with the best individual service and the finest AVEDA products. Thank you for giving us the opportunity to serve you.

DID YOU KNOW?
All of our team members are involved in advanced training programs. Continuing education is the key to providing you with consistent and outstanding service. Team members receive in-salon education and attend the most up-to-date professional classes on a regular basis.

Your punctuality is greatly appreciated to assure timely service to all of our guests. Should a cancellation be necessary we ask for 24 hours advance notice. Otherwise, we regret that we must charge for the scheduled services. All no shows are charged at full value. This is to ensure that appointments are available when you and others need them. We recommend that you reserve future appointments before leaving The Wild Strawberry Salon, to secure your desired dates and times.

The Wild Strawberry Salon adheres to and surpasses the requiremnts set forth by the Ministry of Health. We have always gone above and beyond protocol to ensure the safety of our clients and ourselves.

If you would feel more comfortable being served by another staff member, or if you'd just like a new point of view, we are a professional team and encourage you to get to know all of us so that you can reserve appointments around your time schedule rather than ours.

We are always open to suggestions. Please let us know how we can serve you better.

Please tell your friends about us and receive special gifts. Ask about our referral program.

For clients who are relocating, we'll be glad to refer you to our professional peers throughout Canada and the United States.

CONTACT US
If you have questions, comments or suggestions please feel free to contact either Michele or Marisa at the salon. At this time we're not able to accommodate appointment changes via email, please call the salon directly at 905-737-7773 for any appointment changes.

LOCATION
We're located at 9301 Bathurst St in Richmond Hill at the corner of Bathurst and Carville/Rutherford.


EMPLOYMENT
We are always looking for motivated energenic creative people to be part of our team. If you are interested in pursuing a career with The Wild Strawberry Salon please fax. email or drop off your resume.

APPOINTMENT POLICY
Please arrive 20 minutes prior to your appointment in order to prepare for your treatment. Arriving late will cheat you of precious minutes of your service as each session will begin and end punctually.

Should you need to cancel any appointment, please contact us 24 hours in advance (48 hours for spa packages). Any cancellations with less than 24 hours notice will result in full charges, or the equivalent deduction from gift certificates.

TESTIMONIALS
I have been a client of The Wild Strawberry Salon since it first opened over 15 years ago. I have always found the staff and specially my stylist Marisa to always be fun and professional. A great relaxed atmosphere is now enhanced by the new decor and also by becoming an Aveda salon with all their great products. Try it! I am sure you will enjoy the warm and friendly atmosphere.
John Wood, Unionville

I have been using all the services offered at The Wild Strawberry for 8 years. The atmosphere is always warm and inviting, similar to coming home! Thank you all for helping me to look my best.
Gilda Niman

I have been a client at the Wild Strawberry Salon since it's opening day. When I walk in, I am always greeted with a smile. Michele, Marisa and all of their staff are always knowledgeable and friendly. The service is excellent. The atmosphere is warm and welcoming. The salon is always clean. I know that the esthetic tools are always properly sterilized and I take great comfort in this. I have and will continue to recommend them.
Kerry Bernknopf
Shelf Esteem - Inspiring Organization


I will never forget the feeling when I first walked into the Wild Strawberry Salon many years ago…I let out the breath that I had been holding all week…I felt the warmth and kindness and support of each of the people there…staff and customers! After many years of being “looked after” at the Wild Strawberry Salon, I can evoke that feeling of support just by imagining myself there! I have recommended so many people to the Wild Strawberry Salon and they have all found the same sense of wellbeing and quality service that I have experienced, visit after visit, year after year. It’s like home…or what you would like home to be like! It is all lovely!
Mary Lye
Director, Marketing and Communications
Childhood Cancer Foundation - Candlelighters Canada
1300 Yonge Street, Suite 405
Toronto, Ontario M4T 1X3
Tel: 416.489.6440 ext. 19
Toll-free: 1.800.363.1062
Fax: 416.489.9812
email: mlye@childhoodcancer.ca
www.childhoodcancer.ca


Dear Michele,
I felt it important to e-mail about my Accent XL treatments. I'm so very pleased with the fantastic results. I would have to say the biggest impact was my face. As age took it's course, I noticed fine lines and a crepey look it my face with a slight drooping to my face. Accent XL has worked the miracle I was seeking.
From the very first session it was my neck where I noticed the biggest impact. The crepe effect has almost vanished. Before I started my Accent XL treatments I would have Botox treatment to my forehead and between my brows. After my treatment I went to get my next Botox treatment and low and behold I no longer needed to have my forehead done. The lines on my forehead had become very faint and fine. The lines between my brows had softened and did not appear as deep as they were.
I'm so very thrilled with my results and I plan to continue my maintenance program. I would recommend this to anyone who feels a little lift or smoothing is needed.
Heather Tersigni
District Manager
EB Games Canada
416-704-7152
heather.tersigni@ebgames.com


Dear Marisa & Michele,
I’ve been your client pretty much since you opened a little Salon called “The Wild Strawberry”. I had originally come here because it was close to home and you were an “Aveda” concept salon.
Well hardly 8 years later that “little Salon”, though it has greatly expanded, is still my favorite place to come. Aside from the best (in my opinion) product line, stylists, and estheticians, you both have made a homey, warm and comfortable environment. In fact, many times I’ve finished with my appointments and find myself hanging out and talking, realizing I should be going. It is after all, a business. But I love coming here.
So thank you Marisa & Michele. Thank you for creating a wonderful retreat. Thank you for smiles and warm attitudes, and thank you to your staff for consistently providing the best service around.
With Love
Lauren Bellon
December 22, 2007


Mandy,
Just wanted to drop you a quick note (and testimonial) to rave about “Accent”. When I first made an appt. to see you I felt like a fat, middle-aged woman. Now, a few months later after having accent on my stomach, back of thighs and chin, I can tell you that my body looks 10yrs younger. Stomach & waist are defined (I may even have the courage to wear a 2 pc swimsuit) cellulite has virtually disappeared from my thighs and my double chin is hardly noticeable. While I cannot say it was completely painless (the new Accent machine gets “hot”), there has been no down time and the results were noticeable after a couple of treatments. I would never do surgery as my skin scars easily and it is too scary when you hear of the complications and sometimes fatality associated with surgery. This has been the perfect solution for me. I would recommend this to anyone.
Thanks again
Jackie L.
Aug 9, 2008


Referring to her Global Keratin treatment...."I wish my hair could stay like this for the rest of my life"
Melanie Nusia
January 19, 2010


It's not a facial, it's an experience
Marie-France Labrosse
April 2010


Hi Michele,
I just want to tell you how impressed I am by your staff. I went with my daughter on Saturday for hair and makeup and they were incredible!
I sent my girlfriend and her 2 daughters to get their makeup done as well. (It was her daughter’s Bat Mitzvah that I was going to). Anyways, my girlfriend had her hair done elsewhere in the morning and when she walked in, she was almost in tears because the person who she went to, did a terrible job!! Your staff looked after her so well; they arranged for her to have a blow dry right away as they knew she was on a time constraint, since she had to be home for pictures. So she had a blow dry and they all got their make up done with time to spare. She was so impressed with your staff that they are all switching to your salon.
I just thought that I would pass on the compliments to your well deserving staff!
Wendy
Oct 2010


 
9301 Bathurst Street, Richmond Hill Ontario (905) 737-7773
www.thewildstrawberrysalon.com
 
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